Got questions about wedding florals, pricing, or how our design process works?

We’ve answered the questions couples ask most — all in one place to help you plan with confidence

frequently asked questions

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frequently asked questions ❤️

About Our Style & Inclusivity

  • Our signature style is modern romantic and bloom focused.

    Abundant roses and layered seasonal blooms create sculptural, high-impact designs that bring editorial-style florals to the moments that matter most.

  • Absolutely! At Kiss Kiss Events, all love blooms here.

    We welcome couples of every orientation and identity, and we pride ourselves on creating a safe, inclusive, and celebratory experience for everyone.

  • We proudly create florals across Gold Coast, Brisbane, Byron Bay, Scenic Rim, and Northern NSW. If your location falls outside these regions, please get in touch — we love exploring new spaces for beautiful celebrations.

  • The Kiss Kiss Experience is our easy way to order your wedding and event floral designs.

    It allows you to select the arrangements that suit your day and receive a personalised estimate, including delivery, creation, and bump-out quickly from our team.

    It focuses on our modern romantic, bloom-forward style.

    Please note it does not include bespoke elements, custom installations, or specific bloom requests, which are part of The Bespoke Experience.

    No minimum spend.

    Simply select the arrangements that make your day feel abundant, editorial, and romantic.

    Each piece is priced upfront.

    Costs specific for your event such as delivery, labour, installation, GST and bump-out fees are added per event and location on your estimate and are not included in the floral prices.

  • The Bespoke Experience is our fully custom floral service, designed around your unique vision.

    It includes statement installations, hanging features, specific bloom requests, and fully personalised designs created to your brief.

    Minimum investment is $3,800 for florals only (excl. GST, delivery, labour, and bump-out fees etc).

    This is for couples who want maximum floral impact and editorial-style arrangements beyond our signature selections.

  • Click the Get Your Personalised Estimate button and complete our quick, easy form.

  • Your personalised estimate includes your chosen arrangements plus any applicable delivery, labour, installation, GST and bump-out fees, calculated based on your venue, location, and selections.

  • We aim to provide personalised estimates within 3-5 business days of receiving your details.

    If you need a faster turnaround, let us know and we’ll do our best to accommodate.

  • Our labour charge includes all the time, skill, and work involved in creating your florals — from designing, prepping, and arranging flowers in our studio to setting everything up at your venue. This ensures your arrangements look perfect and effortless.

  • We recommend reaching out 9–12 months before your wedding to secure your date and allow ample time for planning, especially for bespoke designs or large installations.

    Even for last-minute requests, please get in touch — we may be able to accommodate your event.

Estimates & How It Works

  • Once your quote is approved, we require a 25% retainer to lock in your date, with the remaining balance due 10 weeks prior to your event.

  • The retainer secures your date and allows our team to fully commit to your celebration. Once your retainer is paid, we turn down other clients for your day, ensuring our focus, time, and energy are dedicated entirely to bringing your vision to life. It covers the planning, design, and resources required to create your lush, modern romantic florals — giving you peace of mind that your date and blooms are in expert hands.

  • Yes — once the retainer is paid, your date is officially secured, and we commit exclusively to your celebration, turning down other clients for that day.

    This ensures your florals receive our undivided attention and care.

  • The retainer is non-refundable. It guarantees your date, our full focus, and the planning time needed to craft your blooms. By paying the retainer, you secure your place in our calendar and allow us to start creating your editorial, bloom-heavy experience.

  • With at least 10 weeks’ notice, your retainer can be transferred to a new date if we are still available on your new date.

    If your preferred new date isn’t available, the retainer is unfortunately forfeited. Rescheduled dates must occur within 12 months of your original booking.

  • As the retainer is non-refundable, cancellations unfortunately cannot be refunded.

    We recommend contacting us as soon as possible to discuss options or alternative dates within the 12-month window.

  • Yes! We allow adjustments up to 10 weeks before your event, after which designs are final to ensure timely sourcing and installation.

Booking, Retainers & Changes

delivery and set up

  • We will include delivery, installation, labour and bump‑out fees in your personalised estimate — based on your event details, locations and selections. This ensures your quote reflects what your celebration will require.

  • Bump-out is the removal of all floral arrangements after your event. We include this in your estimate so you can be assured your flowers are removed seamlessly, leaving the venue spotless and leaving you stress-free.

  • We have a large selection of vessels, candles, and decor elements. Let us know your needs, and we can incorporate them into your package.

  • No problem. We work closely with your venue and vendors to ensure everything is installed safely, beautifully, and in line with any guidelines.

  • Absolutely! All florals are yours to enjoy after your event unless otherwise arranged.